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Brand Partner Returns
Brand Partner ReturnsRETURNS - BOUGHT FROM A BRAND PARTNER
If you’ve had items delivered to you from one of our brand partners, please see additional information below on how to return those items.
Returns policy overview
- Returns will be eligible for refund only, no exchanges are available for these items
- Items must not be used, worn or washed
- Items must be in original packaging and all tags attached
- Personalised items will not be accepted unless text is incorrect, or the item is faulty
- Underwear, swimwear and pierced jewellery cannot be returned for hygiene reasons
- Items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery, cannot be returned
BRAND PARTNER RETURNS INSTRUCTION Dare 2b Please return items to the following address:
Customer Returns,
Unit B,
Brook Park East,
Shirebrook,
NG20 8RYDesign Travel Goods Please follow the returns advice on your dispatch note. GAME Please return items to the following address:
Returns Department - Game Retail Limited
Unity House, Telford Road,
Basingstoke,
Hampshire,
RG21 6YJGul Please follow the returns advice on your dispatch note. Momentum Hyper Please return items to the following address:
Customer Returns,
Unit B,
Brook Park East,
Shirebrook,
NG20 8RYPortmeirion Returns will be eligible for refund only, no exchanges are available for this product. If you need to return this item, please return in original condition, within 28 days of purchase (unless faulty) to:
PORTMEIRION
PMGUK RETURNS, TRENTHAM LAKES SOUTH, STANLEY MATTHEWS WAY,
STOKE ON TRENT, STAFFORDSHIRE, ST4 8GRPlease note this product cannot be returned in store.
It is important that any returned items, unless faulty, are sent in a fully re-saleable and unused condition. This means in all original packaging and with all labels attached.
Regatta Please return items to the following address:
Customer Returns,
Unit B,
Brook Park East,
Shirebrook,
NG20 8RYVirgin Experience Days For items purchased online please contact Customer Services stating your intent to cancel your voucher, including your Order Number starting HOF as well as your 8-digit VED Voucher Serial Number starting C. You can find your Order Number on your HOF order confirmation email and your VED Voucher Serial number on your physical voucher or your digital e-voucher sent to your email address. Did you find it helpful? Yes No
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