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Muddyfox
Orders & Payments
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Orders & Payments
Completed Orders
Where is my order?
Why has my order been cancelled?
Why have items been cancelled from my order?
Faulty item received
My order has been cancelled, but it appears that I have still been charged?
I'm missing item(s) from my order
I think part of my order is missing. Is it on its way?
Wrong item received
I haven't received my gift card
Placing Orders
What payment options are accepted?
What is payment authentication?
When do you take payment?
Can I use my gift card online and in store?
Can I use my credit note online and in store?
Can I cancel or make changes to my order?
Apply Gift Card, eVoucher or Credit Note
Payment issues
Product Info
How do I find my size?
Item out of stock?
Is there a limit to how many products I can buy?
Size Guides
Personalisation
How do I add Premier League badges?
How do I add Football League badges?
How do I add SPFL badges?
How do I select a colour?
How do I add mini numbers to the front of my shirt?
How do I add a personalised name?
How do I add personalisation?
How do I add a personalised number?
How do I add a personalised flag to my boots?
How do I personalise a trophy?
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